Ahhhhh! Console Source Rating

[JPunisher]

I ordered the Matrix Infinity from Console Source on July 29th and still have not recieved it. I tried e-mailing them but they are evading me or give me indirect answers. So I tried calling them at the toll free number and it doesn't work. Finally I called their international number and got an answer. My order is backordered. They asked me if I wanted the DMS 3 instead. I looked at their website just 5 minutes ago and the item appears instock. There should be a sticky 2 rate stores. From 1-5 I would give them a 2 because of the following reasons:
1. Toll free number does not work
2. Website is not updated correctly (out of stock Items appear instock)
3. Never recieved an email confirmation of my order or my status.
4. They do not respond to emails sent to them (if they do they don't answer clearly).

They told me that they should be instock in 2 weeks.