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Old 13-10-2004, 10:05
gav_69 gav_69 is offline
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help with installing nec 3500 dvd writer

hey just got a new nec 3500 dvd+ - writer today. I have dell 8300 so i took out the old nec 1100a and put in my new 3500 and hooked up all the cables, now i have cd rom aswell so i just replaced all the cables as there were before hand with the old 1100. just when i start my computer it keeps going into the bios and i go into drive configuration and it says unknown drive, and when i go into windows, there is no icon for it in my computer, can any one help me have no idea what to do
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Old 22-10-2004, 05:29
Swipy Swipy is offline
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u must "uninstall" it from your sys.

right click on "my comuter" go to hardware settings(or somthing) and go to the second tab... then u should know how to do...
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Old 10-11-2004, 05:00
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ender.wiggin ender.wiggin is offline
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Troubleshoot it step by step, start with the IDE cable and power conenctions, make sure they are installed properly to the drive and the motherboard. Cables always seem to get disconnected when installing new hardware. Next check the jumper settings, are they set for Master or Slave as required? Then move onto the BIOS, what are the options avaiable for your new DVD burner drive, can you set to auto detect? If yes, reboot and watch the BIOS screen for the drive ID and re-enter the BIOS to see if it is properly detected. If not, something else is wrong. In most cases, if the drive is not detected by the BIOS, Windows will not see or will but not access it properly. Once you have the drive dtected byt he BIOS, then check it in Windows.
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