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  #1  
Old 07-12-2002, 23:00
WinDIES WinDIES is offline
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Can't istall Nero (virus)

Originally had a problem that Nero would only want to write to image, not disk. Tried the ugrade. (About the same time had gotten a worm which I removed).
Unistalled Nero to fix the "write to image" problem, then tried to reinstall. Won't install, it says I have a virus.
Have run 3 different Virus programs, all say no viruses.
Anyone come across this?
Found a link here one time to a Nero forum (English I think), which I can't find using Search.
Would Nero support be any use?

BTW I like using Nero to burn data, in case the comment "Ditch that crap" comes to mind. (It's about the only thing I think it's really good at).
PS BTW Have gotten all my burning knowledge from this site, good one guys.
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Old 07-12-2002, 23:17
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bighap bighap is offline
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What is the exact message you get and when does it ocurr? Have you scanned your entire hard drive for viruses?
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Old 07-12-2002, 23:54
WinDIES WinDIES is offline
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Yes bighap
All drives
Norton AV 2002 OEM (out of date-May, I'm not paying for a subscription on something I [apparently] paid good money for)
Norton online check
Vprot

Computer is not here, it's my daughter's. Message is simple, something like "Can't install Nero.exe, you may have a virus, run a virus program".
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Old 08-12-2002, 00:11
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bighap bighap is offline
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Was this a purchased copy of Nero on cd or a download off the internet?
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  #5  
Old 08-12-2002, 01:00
WinDIES WinDIES is offline
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bighap
Original was on CD supplied with the burner.
Upgrade was a download.

Do you think it is treating it as a reload of a trial program (that's run out) and won't allow a reinstall.....(this is what I suspect)??

Appreciate your time.
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Old 08-12-2002, 01:17
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Are you trying to reinstall the downloaded upgrade or the original version you had from the cd?
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  #7  
Old 08-12-2002, 05:35
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I had a similar problem to that! I am running XP so i started in safe mode and installed from the cd that way! worked a treat! CD on xp is a yes in safe mode

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Old 08-12-2002, 09:50
WinDIES WinDIES is offline
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Thanks JBUK, running 98se, will try.

Bighap
Trying to install original from CD.
Did try the upgrade, same message.
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