need help

[tonyc]

hi i need help when i download a movie all i get is the sound how do i get the picture to work please help

[exalos]

You don't tell us what kind of error message it tells you, but I think I know what is wrong.

You don't have the appropriate codec to see the movie!!!! You're movie is probably a DivX movie. So download the DivX codec.
If still you can't see the movie, try some other codec.

You will find the DivX codec at:
www.divx.com

And if that doesn't work find some other codecs at:
www.divx-digest.com
and
www.doom9.net

Hope I 'm right.