CD-rom devices not detecting. need help!!!!

[Amatur3]

hello
about a week ago i booted my computer up and everything was going as usual unitl i tried to read a disc on one of my cd drives. well the problem was when i opened "my computer" it showed niether one of my cd drives.i went into my biops and everything was still there and i aslo went into device manager and everything was there as well. i have no idea how to fix this please help


*****windows xp pro( with all new updates), amd xp 3200, geforce fx 5200 ultra, 512 ddr 2100, 40 gig western digital hard drive. geniric cd/rom drive, plextor cd-r/rw drive********

[bandit-600]

have you got service pack 2 yet? i got it about a week ago and my pc has been playing up since. it sounds like your drivers have disappeared look there first (try windows update)

[Jaime Sommers]

I've got the same problem! tried windows update without success, the drive powers up but is nowhere to be seen on the computer, what else can we do??

[Grumpy]

@ Amatur3 and Jaime Sommers

Like 'bandit-600' asked, have you installed 'service Pack 2'?
I have read many bad things about the SP2 Update! It has caused many people problems! There is a site (somewhere? use google to search for it as I cant remember where it is) detailing these problems! If you have installed it you may have to format your system! And a lot of programs and games dont like it! I wont install it untill I can be sure it has been fixed!!

[Jaime Sommers]

Yep, SP 2!

I have tried everything, windows update etc and am absolutely stuck!

I don't know what to do with the drive , I don't know how to format and my whole system is crawling since I installed the wretched thing!

[bandit-600]

well i think i've sorted out my system, did a complete format and rebooted with the disk i got with the pc (kept in a safe place best advice i,ve been given) then before i did anything installed sp1 then sp 2 then reinstalled all my software etc and it seems to be the best way to get it around it (it,s a pain but my system was i need of a spring clean anyway) if you cant do that or aint got the time you could try and go to your device manager and unistall your drives then turn off and on again to see if windows picks them up that way then it should hopfuly find the drivers for you or you could go to the manufacturers web site to get them manually (try windows first)
if you need any more help let me know cheers bandit

[Grumpy]

Unfortunately for Jamie, he/she does not know how to format the system! May have to visit a shop and pay the technician to do it for you!
Unless someone here cares to take the time to type it out for them! Well formatting is the easy part, installing everything (drivers etc) is the painful part! Not hard just painful!!

[Grumpy]

@ Jamie Sommers
I have sent you 2 Personal Messages! Check them and see what you think!
I may be able to help you!