DvD Copy protection?? Please Help!! Important!

[punkrockfan]

I tried to do it with primo but i cant do more than creating an image file because primo doesnt seem to recognize my dvd burner as a burner, more as a reader. Tried the gx engine update,
didnt help. I Will try ´Recordnow max now, if it works i am gonna inform you. What Medias did you use für that games? and which program do you prefer ? primo or recordnow max?