the sims

i tried using clonecd to backup the sims. when reading the disc it will just sit at 0% and the log file says failed to read whatever sector and it keeps going on and on. i even tried reading the image through my writer but nothing seems to work. im assuming my writer or reader isnt compatible. is there any way i can backup this game with cdrwin? i read that rollercoaster tycoon had a safedisc protection but i successfully copyed that game with cdrwin so can i do the same with the sims?