Cobra 11 - Burning Wheels Question

[Joe Forster/STA]

Yeah, from my personal experience, people 1) almost never add the actual version number in their reports (so you gotta ask back) and 2) also rarely look at the homepage, to see if there's a version newer than the one they're using, before reporting a problem (so you gotta ask them to try again with the latest release). This is a headache and a waste of time, even with my software that now, unfortunately, gets updated only every few months. In my case, it is alpha releases - rather then beta releases for Protection ID - that are distributed only to a small team of hand-picked, dedicated power users (and often hardware/software developers themselves).