Harry Potter GOF help

[blaze2006]

hey all

my wife got her self a game ( harry potter goblet of fire ) but she cant play it
when we try to run it .. it doesnt do anything
i hit ctrl / alt / delete .. and it does show up in the processes but only for a couple of seconds then it goes away again

the system requirements are
OS: Windows XP or 2000
CPU: 1.2 ghz
RAM: 256 MB
HARD DRIVE 1.2GB
VIDEO: DirectX 9.0c / 32mb or more

i have

Windows xp pro
2.0 cpu
512 ddr
200gb
128mb geforce

so i dont know why my computer wont run it ???? .. i have also put it on my other computer .. everything the same other then it has a 128mb radeon9000pro card in it

we have took the game back to wallmart but they said that we have to send it back to ea games ... so we sent them an e-mail telling all about our problem and all they sent back was some info for us to try .. all of witch didnt work

question is ... anyone here have any ideas on what i can try next ?