Backup problems

[Markt250]

Ok here is the deal I tried with firmware ver. 1.0d & then tried 1.0f same prob. XP is upgraded with service pack1. The error I get is-
Image job untitled1 Terminated with error
Error-10 at sector 378336 - Command:28 Sense:03 ASC:11 ASCQ:5

Iv'e tried using the burner to create the .gi & the rom drive NO differance Sector values do change but other than that same error & if the back up boots it freezes.My guess is at that sector

I have different burning software installed also. Could that cause this ? There are alot of others who use this drive & are very happy with it. I'm thinking I may have a config prob.

Any Idea's ?????