thanks!
I started to realise I was writting the same stuff over and over for people with questions and decided it would be easier in the end to compile as much as possible into some help pages.
I get a few thousand hits on my help pages a month - so I must be helping at least a few people!
only wish I had a fraction of that number as actual customers - but hey - I like the idea of helping - good karma and all that!
Plus since my hosting company suddenly increased bandwidth allowances to 5GB / day I have no problems as long as the free help does not exceed that amount!