hello ,help please:)

[djnumnuts]

i bought a legit copy of nfsu2 and it wont work for **** , it just loads the splash screen and then disappers , i tried to look on google but couldnt find that problem ,so i rang up ea tech help and they said try thr xp safedisc updates ,which ive done and up date the drive your useing firmware which ive also done ,ive also tired no cd fixes off here ,but to no avail,pleaseeeeeeeeeeeeee help thanks in advance.