making a backup of spyro 3

[willis]

i used cdrwin to create a backup of spyro 3. i applyed the ppf patch with the ppf o matic. when i tried to play the first game i copied the music in the background and the speaking of characters was extremely jarbled up. i used auto for the jitter protection. thinking this was the problem i then enabled it for the next backup i made and it totally removed the music and the audio of the characters speaking. i have not a clue what to do next. someone who has solved this problem please help. i am somewhat of a newbie but i have more research hours than most before these two attempts. thanks