What video format should I use ?

[Joe Forster/STA]

Hmmm, stupid me, I should've told you to start with MPlayer, the magical "plays anything you throw at it" media player, anyway... It says - watch the console output for its log - that the movie is in a Quicktime/MOV container, the video stream is encoded with MPEG-4 and the audio stream with AAC (MPEG-2/4 Advanced Audio Coding).

Yes, AAC is not a well-supported format! You should either find another movie converter (tough luck, there are so many of them around, with so many advantages and disadvantages!) or try to change the settings of this one (audio settings, from AAC to something else, most compatible: MP3, or fully named "MPEG-1 audio layer 3").

[whoeverxxx]

Thanks for the research!!!!
The settings on both the programs I use are VERY basic, there is no where the sound output of a video file can be change. Does anyone have a suggestion on a program I should try?

[Joe Forster/STA]

As I wrote you, try AutoGordianKnot. It may not be as configurable as GordianKnot - that I use - but, consequently, it won't make you struggle with the conversion either.