Help Broadband Has Stopped working need a guide

[PerfectPractice]

Go to the command prompt....type "ipconfig/release" and press enter...it will release the current ip address...then type "ipconfig/renew" and it will try and renew the ip address...this might fix it....This only works on windows 2000/xp...If you are running a 95/98se machine let me know and I will tell you something else to try!!!

[Creedman]

Hello...

If you are getting limited or no connectivity... then check your APIPA... You might have an ip address in the range of 169.254.x.x.... if you do, then the DHCP function of your Cable Modem (Router) is not enabled. Use IPCONFIG /ALL to view your ipaddress and more. If you have a private address range... eg... 192.168.x.x... then DHCP is working. That is assuming you have DHCP enabled, and not using a static IP address.... If you DO have a private ip address.... you can try to interface with your router via web browser... type in the IP address of the router (Cable Modem) into the address bar. If you don't know the IP address... check out the Default Gateway address in that IPCONFIG /ALL command. Assuming that your Router is handing out DHCP information, it should be correct... Need more info...

[Dieselbrad]

Originally Posted by Creedman

If you are getting limited or no connectivity...

Uck.. my days of working Comcast tech support came creeping back for a second..(Most folks there didn't know squat, I will admit that)

Could also be a Winsock problem.. but not likely..