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#1
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Ger rid of Norton Internet Security and use something else!
Deactivating NIS is not always enough! Try uninstalling it. Don't use it! I get 5 calls each day about that crappy prog. People can't access their email, browse certain webpages, all kind of strange behaviour and removing NIS always solves the problem!
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#2
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Try logging in "active (non-passive)" mode. If you want to fix your passive mode, you must open 50 extra ports and route it to your computer (NAT)
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