rebooting windows xp?

[DABhand]

Is your machine a branded PC? i.e. Dell, HP etc


If not how did you get Windows in the first place?

[Burnie Burnerson]

Yeah bought it at futureshop and its an HP. I know the last time I had it in the shop to have the motherboard switched it cost me 90$ cdn. to reset windows. If I have a proprietary windows shoudn't I be avle to call microsoft and say I'm reseting it?

[DABhand]

Look in the start menu > all programs


There could be a backup disc option there to burn your OS etc to discs.


If not you should have your backup discs, they should be black since its HP (or Blue).


Your cd-key for windows should be on the side of your case anyways.

[Big Country]

Just as DABhand says. Either you can make a backup CD from a program that HP put on your computer or it would have come with the computer. It may not say windows on the disk. Maybe something like System Restore Disc. I just bought a Sony Vaio laptop and you have to make your own backup with the program provided. It tells you how much data there is to backup and how many discs you need. I think it does a backup of the entire drive as everytime I install something the backup size gets bigger.

[Burnie Burnerson]

Yeah my product code is on the side so what steps would I need to take? I can't use my HP system restore because I got rid of all that HP OS crap and now I can't reboot from those discs. I should still be able to restart my windows or not? Have you guys rebooted windows before? Where do I start?

[Big Country]

Well since you don't have a restore disc and you got rid of the program to make one you will have to contact HP for a new disc. You can't install Windows without it.

[Burnie Burnerson]

Unfortunately when I bought this PC it only came with a 128mb intel integrated graphics. So I called HP and said "look I like this PC but its fundamental problem is no open graphics slot" when I informed them I was having the motherboard replaced their response was we dont want anything to do with this PC after this. Which was OK from my perspective because it had only a ****ty 3 month warrenty. What if I use my windows system restore point for a few months back when I had way less files on it and erase eveything from there?