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here is the email....
Thank you for contacting PayPal. We apologize for any inconvenience you have experienced. However, the PayPal Buyer Complaint Policy requires that complaints be filed within 30 days. The terms of the policy are presented within many areas of the PayPal website including the User Agreement and the Security Center. With millions of users, PayPal cannot make exceptions of this policy on an individual basis, as doing so would be an unfair business practice. Please note that although the claim is closed, the dispute is noted in the seller's account records. You can review the PayPal Buyer Complaint Policy in our User Agreement by clicking on https://www.paypal.com/useragreement or copy and paste the entire link into the address bar. We value your business and regret that you have had this experience. To avoid similar experiences in the future, we recommend that you read our Security Tips on our website by clicking on https://www.paypal.com/buyertips or copy and paste the entire link into the address bar. If you have any further questions, please feel free to contact us again. Sincerely, Matthew Protection Services Department PayPal, an eBay Company rob |
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