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I had this problem with my A04 wen I first got it.
Firstly set the burner to secondary master and take any other devices off the secondary slave socket, leave it empty. Ensure that u have auto insert notification switched off. Ensure that U have checked automatic finalisation box in the drive properties. Ensure U have downloaded and flashed the latest firmware ( This turned out to be my problem! ), particularly if you r using Ritek 4X dvd-r. Regards.
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