Dancing Stage Party Edition problems

[Rock Ape]

I fully understand Myst as I work in the software services industry. My point is that the good reputation of a well known brand can become tarnished by the shoddy attitude of a third party organisation.

I hope Sony are aware of this and can put some commercial pressure on Konami - if Konami wants its products to carry the PS logo I would expect that they are obliged to carry out exhaustive testing before authorising a product for release.

I did try the Konami web site as well as the premium rate helpline with no success. Software companies have been getting away with this type of thing for many years and it's time they took more responsibility for their actions and showed a more caring attitude to their customers. If this is a "known" fault it should have been made known to the dealers - it's not as if this is an obscure game - it's one of the best sellers.

Come on Konami, why not post a public response where your customers can see it.