Neo 2 not working at all?

[sg222]

I've finally got the tray on my ps2 working, but i've been unable to run any backups at all. Original PSX and PS2 games and DVDs work fine. PAL & NTSC PSX games do not run. Additionally, if i turn off the ps2 then turn it on and hold down reset for ~8 secs, the tray does not pop out. I am a bit hampered because the AR2 that playstationmods.com sent me doesn't seem to work (the dongle isn't recognised by the software) so i can't test PS2 backups.

So is my Neo 2 not working or can i do more tests?

Regards, Stuart