The game obscure

[Confustbygames]

I am aware of the fact that usually you can ask for help or support on their official sites of game makers, I didnt find any forum or support on their site however. The problem is still there, it installs fine, then asks if youd like to play it, so clicking away, and then youll need to put the serial in that comes with the game, Ive done that, it seems to check then, and then it comes up with the message that it cant find the cd in the drive even after rebooting the pc, the cd is clearly in the drive. This game does my head in I tell you, other games like Silent hill 4 I have no probs with, only this game doesn't seem to want to run, and I cant figure out what the prob is. I'm glad however that I found this forum, after looking for ages for any kind of help online. dont know what to do if it is SF that messes it up.