problems with Rid****

[Ofthunder]

Hey all,

New to this forum and to CloneDVD. I'm having problems with backing up movie R i d d i c k . Here's what I have done:

1) Forum search on R i d d i c k
2) Updated to CloneDVD 2.5.4.3 and AnyDVD 4.1.1.2
3) Rebooted computer
4) Tried burning several times.

It always gets to the same point of 65% with:

D 11.129645: creating snapshot picture failed
D 11.129645: remuxing forced: TC 7 0 02941379
TCT0 ji 5d7cab57 861dee37 9b2d4337 85edd0e9 6d558273 2e8de227 2482a43c 1226e5eb 54250081 ac858ad3
TCT0 ai 8a2b7521 dfcdd3ae 1c98e9c2 5568217b 4fb0bd34 92303495 c8c58a4c 8f27ea94 6ae1ecdd f77bf424
D 11.129713: creating snapshot picture failed

any ideas?

Thanx