Infinity install prob, advice needed please

[mrbluesman]

Ok, I've checked the power and ground wires for continuity using a multimeter, I put one test probe on the ground solder point on the chip and the other probe I moved around various locations on the motherboard and I got continuity every time. I then put one probe on the 3.3v solder point on the chip and the other probe on the 3.3v point on the motherboard that's shown in the installation diagram for a DMS 3, I got continuity. Therefore I must assume that my soldering is ok. The only thing I can think of doing is shortening the ground wire, (but I've already checked it for continuity). Am I to assume that I've been sent a faulty chip and do you think an email to the Matrix team is needed before I contact the supplier of the chip?

Thanks for taking the time to help guys

Regards

Col