neverwinter nights multiplayer problems

[tdsmithj]

ok i got this game from a second hand shop it looked cool, i diecided to create a account for me to play online anw whaaaa? i found out i was banned for no reason.

I took the game back to the shop and the stupid guy wont give me my money back and return the game

is there anyway of getting unbanned from this game because i spent 20 quid of my hard erned cash just to play this online?

thx