Help! PS2 Problem

[YanValentine]

I just got my ps2 back from Freedomlives.com but I can't get it to boot any DVD games (Dvd+r or Originals). I keeps saying Disc Read Error, and Is the eject light supposed to be on while it's a DVD game?
Also while booting cd-r games, is the playstation2 logo supposed to be messed up?

Is there some way I can fix this or do I need to contact Bill?

I got a brand new v7 Ps2 with a magic 2 chip and I'm using Verbaitim DVD+r disc.