nero and acer 6206a (2*2*6 i think)

[tdbone1]

i have a freind that has a system config like this

intel 440bx mboard
winme os (fully updated, all components)
nero (latest version)
ez cd creator used to be installed, but was removed
latest aspi installed
acer 6206a (latest firmware) which is old

when she opens nero, the choose cd recorder pops up, and virtual device only is the only thing that shows

i almost have same identical setup accept my acer is the 8*4*32a and i have a via chipset m/board
and mine shows up fine (in cd recorders)
can someone give advice on howto fix?