problem with recordnow max.......

[BJer]

i just downloaded recordnow max & having a prob. it recognizes my dvd rom & cant find my DVD writer. i went & got all the updates & nothing changed. still couldnt recognize it. i worked on it for a couple hours today with no luck. i have an HP 300n. anybody know anything i could try or do to get this to werk. i read through the sticky of the tutorial, & got the global image saved, now all i have to do is burn it.