NEO4 is crap anyway as you have to swap DVDRs and EA games. Messiah or Clone is the answer. No swap solution - just wait for them to come. Otherwise you're stuck with swap solutions like NEO2.5.

CloneCD is the best copying program for CDs as it does 1:1 copies including the copy protection. EA games don't need patching.

For DVDs, well the Pioneer A03 writer will produce DVD-Rs with Neor 5.5.6.4.

Do you want more detailed basic info?