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Karen, I have the same problem. My creative 8432E is recognized as a 8438E in both windows and when the computer is booting up. Creative is notorious for putting things in the box that are newer that what is thought to be purchased. My 52x cd rom was in a 40x creative box. I couldnt find a 1.07 firmware upgrade for the 8438E either. check your cd-rw in the systems/device manager section.
I contacted creative labs about this today and hope to hear back soon.
Good luck
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