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I do not think that's what the problem, but you can also try. Check your path of the file or folder to be compressed, also if do not understand why miss the main root (ex C:\) in front of the path of the archive destination "as in the picture you've posted", in this way "FA" creates the full parent directory of the destination file, and the file will be saved within the root directory and not elsewhere, finally uses the quotes in the command "input" "output".
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