If you got one language version, make sure you select CORRECT language. to check go to settings of Origin and look at language and region or go to game directory and look in "Game" folder for following: eng_us.big -> English (US) eng_us_2.big -> English (GB) por_br.big -> Portuguese (Brazil) por_pt.big -> Portuguese (Portugal) spa_es.big -> Spanish (Spain) spa_mx.big -> Spanish (Mexico)