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Your best getting in contact with the developer of the game or publisher.
But make sure your PC meets the minimum requirements for the game.
If your on Vista or Windows 7, right click the motoe.exe file in the game folder pick properties from list and goto the compatibility tab on new window and set to Windows XP SP3 from the drop down list.
And if your on Vista or 7, then make sure you run in administrator mode, by right clicking the shortcut or the actual .exe file and picking Run as Administrator from the list.
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