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General solutions for a general problem description... Log in as a real Administrator user - it must exist as it was created upon the installation -, not as a user that is "supposed" to have administrator rights. As for the blue screen of death, note down the first hexadecimal error code (such as 0x0000007B) exactly onto paper and search for it at the Micro$oft homepage on another PC. (Also try to look it up in the Dell machine's own manual or its installation CD/DVD.)
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Joe Forster/STA
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