Quote:
Originally Posted by Joe Forster/STA
(Wrong forum, moved.)
What needs to be improved, though, is the attitude of game publishers towards bugs/problems found in their games; I wouldn't touch the official support of any game company with a stick anyway because the result would be 1) long delays in replies, 2) improper answers or replies that do not answer the specific question (only give general ideas) or 3) a sad reply that says they cannot help me because of whatever reason (read: the retail versions of games have no proper embedded debug facilities that would output something that lets the developers find the exact reason in no time).
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I strongly agree with this one i never call/mail the tech support publisher for this.Most of the time they are useless.They puthe worng people and the tech support line and generaly only give general tips crap you already know. i prefer check forums for that. Another things I don't like of some game companies like Atarit.They let a lof bugs without Fix that makes the game unplayable. for example I bought Matrix Path of Neo. The game suffers from a lot of bugs in the osund engine that slowdown the game and the music and voices sounds crap. Atari only relased two patches the second one for the EU version the one I have never was finished I doubt they will do iit by know. The only answers for some Atari employes ins thatsome onboard sound chips have this problem. I don't use onboard sound anymore and have this damn problem- if one see its forums there a re alot of users that have these problems from severall sound card amnufactures since onboard (realtek, soundmac,etc) to creative cards or thers So in this time the game is the buggy thing not the hardware or the drivers Things that usually helps for this problems like reducing or turning down the sound acceleration ,updating or downgrading the drivers don't help either.Bloking the soundcard in the device manager works but all without sound i don't like that. This example of bugs are very common in games ported from consoles they never have decent patches from the publisher. Another examples of very bad buggy games from Atari were Demon Stone, The Temple of elemental Evil and Master of Orion 3 . and at least on the last two a lot of bugs were correct by the commmunity and the modders. They sometimes give solution what the damn publisher must correct in first place. And in a lot of games ported for consoles generally the bugs remain there forever since there are not so many hardcore gamers communty playing them. In the case of Path of Neo I finished uninstalling it and using the space for other games instead because I got tired of not being able to play correctly . So my point The publishers must be more responsable of thei uncorrected bugs they made and fix them
Note that this not a rant Just my point of view