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Yeah, technical support - at least, the front help desk - is a bunch of idiots. If you can get to a real technician-engineer, you'll get real help, but only specific help for specific questions! (I'm talking about application software here, not games, though...) So, your best choice is trying the official support forum instead: as acal3000 also wrote, people who know the game and are also good with computers in general will be able to provide much better help!
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Joe Forster/STA
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Homepage: http://sta.c64.org, E-mail: [email protected]; for attachments, send compressed (ZIP or RAR) files only, otherwise your E-mail will bounce back!
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