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Well, I would say it's not anyone's business to tell people to configure their systems to be compatible with a software. They should rather make their software compatible with all systems. And if it doesn't turn out to be so, they should help you (for the money you paid for the software).
Anyhow, as a self-conscious customer, I would take the original game, with all stuff, back to the shop and demand to get my money back. And, when there's confirmed information - e.g. on this forum - that a working crack exists then I would buy the game (again).
Note that problems UNrelated to cracks are a bit off-topic on this forum...
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Joe Forster/STA
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