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I am not sure I am having the same issues. I did get 2 on Ebay from 2 different Sellers and both have the same issues!!!!!
I'm able to upload songs that have been downloaded onto my computer from a CD. I am however unable to upload songs that I downloaded from Napster. They are both WMA files. So I am totally confused. Both MP3 players say that there is a Format Error. These were made in China, (I believe). One of them did come with a "User Manual". It does call this MP3 an IP 836AR. Not that that would mean anything to me, I am hoping it will mean something to you!
I don't know what else to tell you????????
HELP PLEASE! My kids won't leave my room until I get this done. And 5 kids in one room is a little tight if you know what I mean.
Julie
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