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Initial thought would be that you haven't scanned the user tracks.
However, as you say that others work, then thats probably not the problem. What MP3 codec are you using?
Just for reference, I've got LAME MP3 3.96 & Fraunhofer ILLS MPEG Layer-3 mp3 codecs installed.
Try installing one of the major codec packs, maybe it'll sort your probs?
-Leezer-
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