Have checked the obvious thing, like the system requirements:
- Supported OS: Windows® 2000/XP only
Processor: 1 GHz processor minimum, (2 GHz recommended)
RAM: 256MB RAM minimum, (512MB recommended)
Video Card: DirectX® 9 compliant 64MB (128MB recommended) see supported list*
Sound Card: DirectX 9 compliant
DirectX Version: DirectX 9 included on disk
DVD-ROM: 8X or better
Hard Drive Space: 2.2 GB
Peripherals Supported: Mouse, keyboard, Windows compliant game pad.
Supported video cards at time of release:
Nvidia® GeForce™ 3/4/FX/6 series (GeForce 4 MX not supported)
ATI® Radeon® 8500/9000/X series
Also, have you:
1. Installed a Monitor inf file so windows knows what refresh rates/resolutions your monitor can run.
2. DirectX 9.0c installed.
3. Drivers at least 71.84 (official)
4. System/video not overclocked.
Is this your only game that does not run?