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Most likely your backup battery from your DC is not charging and every time you turn on the system it will reset to factory reset. Next time ##### the time on the dc and see if resets to 00:00. In order to recharge your battery, you must turn the Dreamcast on without any games just a controller and leave it for about 24hrs. (I recomend at least 2 days or more) The battery will loose power if the DC was not use for a long time. This is normal.
Try it and I hope this works!
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