They said return the disk... LOL I did.. called them again.. they said it was my machine..I spent over 6 g's building this PC and I am a Tech.. I have ran all my other games DOOM3 , BF1942 , and many more with no problems ? And they said it was my machine ? LMAO they are crazy...I patched up last years and will do the same. I just wish whatever they are using on these disks to protect them, they need to find a fix already, cause thier games never work right on my machine.