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We should start compiling email addresses so when can forward people to the proper help.
"Abbie Sommer: If a gamer buys a game and has difficulty getting it to run, they should contact the publisher and provide as many details as possible up front in the initial email. If the problem has anything to do with our copy protection and a publisher's support team can’t solve it, we freely give advice and try to work out their problem, often working directly with the end-user to speed up the process."
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