|
The Best Isn't Plextor
What hurts Plextor is their service and support policies.
Plextor's answer to a simple eject button issue is to send the unit back and using their upgrade warranty program, buy a refurb unit of my choice.
On the surface that doesn't seem like a bad deal. However, I pay shipping both ways and still get a refurb unit for only $20 US less than what a new retail product would cost. So factor in the shipping charges and their replacement would cost me just as much as a new retail package!
Plextor needs to model their replacement program after ABit and Western Digital. Western Digital warranties their hard drives for up to 3 years. ABit still replaces their P2 and P3 motherboards, no charge!
As long as you don't have any problems with the Plextor then it is a good drive. From now on I will go with the Liteon drives.
|