here is the email....
Thank you for contacting PayPal.
We apologize for any inconvenience you have experienced. However, the
PayPal Buyer Complaint Policy requires that complaints be filed within
30 days. The terms of the policy are presented within many areas of the
PayPal website including the User Agreement and the Security Center.
With millions of users, PayPal cannot make exceptions of this policy on
an individual basis, as doing so would be an unfair business practice.
Please note that although the claim is closed, the dispute is noted in
the seller's account records.
You can review the PayPal Buyer Complaint Policy in our User Agreement
by clicking on
https://www.paypal.com/useragreement or copy and paste
the entire link into the address bar.
We value your business and regret that you have had this experience. To
avoid similar experiences in the future, we recommend that you read our
Security Tips on our website by clicking on
https://www.paypal.com/buyertips or copy and paste the entire link into
the address bar.
If you have any further questions, please feel free to contact us
again.
Sincerely,
Matthew
Protection Services Department
PayPal, an eBay Company
rob