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This happens a lot with second hand software, like bought on ebay. They sell you the game but they keep using the serial. Like GLH says, the only thing that will probably work is getting another serial. As long as you have some proof that you won the game, like the manual, you should be able to get a free new key from EA support. Another thing you can try is using Alcohol120% to make an image, mount that and see if it works with your current key. I suggest this because it MAY be possible that the crack's at fault.
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