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Thanks for the tip... BUT I've "been there, done that."
Not only did Acer support tell me NOT to try to update my firmware (which is currently version 5.AW), they said the reason not to do this was that I might fry the unit in the process! In any case, I downloaded the latest and tried to update, but it returned the message "firmware cannot be updated" which means, I assume, that my firmware is relatively up-to-date or I'm basically f**ked.
But thanks for the suggestion. I think I'm going to buy a Yamaha or Plextor today.
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