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As far as I can see Sony will not support the DW-U10A with any firmware upgrades.
So to get round this I've downloaded a patched firmware that converts the drive to a DRU-500A F/W d.
You just then re-flash the firmware to the latest version g.
My Sony "DRU-500A" works great.
Not sure how this affects your warranty but I personally have taken a chance on that issue.
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