1. Are U using Windows XP?
2. Have U download the latest patch?
If 1 = true. Don't play the f*king game. The Sims don't support Windows XP.
If 2 = true and 1 = false. Contact the f*king EA-GAMES support.
If 2 = false and 1 = false. Download the latest patch. I think it's 2.0
If 2 = fasle and 1 = true. Read the 1 = true line above.
Don't mean to harm any one sorry if some one took thes affensive.