G'day matt10,
Your 1st Post..... & replies arent exactley coming in fast for you...... thats because :
You Need To Have A Sticky Beak at the board rules.... & you'll see GCW is not here for tech support.
However as a suggestion to you..... go to Google & search your problem " ikernel.exe " & many links will be at your disposal.... alternatively contact EA Games for tech support......